Last updated: 20 May 2025
At Maison de Massage London, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website maisondemassagelondon.co.uk, contact us, or use our massage services.
1. Information We Collect
We may collect the following types of personal data:
- Contact Information: Name, phone number, email address
- Booking Details: Location (home/hotel), preferred therapist, service type, date/time
- Payment Information: If applicable, through third-party processors (we do not store card details)
- Website Usage Data: IP address, browser type, pages visited, and session duration via cookies
2. How We Use Your Information
We use your information to:
- Process bookings and provide massage services
- Contact you about your appointment or respond to inquiries
- Improve website functionality and customer experience
- Send optional promotional messages (only with your consent)
3. Data Sharing and Storage
We do not sell or rent your personal data. We may share it with:
- Therapists (only the details necessary to complete your booking)
- Service providers (e.g., booking or payment platforms)
- Legal authorities, if required by law
All data is securely stored and accessed only by authorized personnel.
4. Your Rights
Under UK GDPR, you have the right to:
- Access or request a copy of your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data (subject to legal requirements)
- Withdraw consent to marketing communications at any time
To make any of these requests, please email us at office@maisondemassagelondon.co.uk
5. Cookies
We use cookies to enhance your experience on our website. These include:
- Functional cookies (for booking functionality)
- Analytics cookies (to understand site traffic)
You can manage cookie preferences through your browser settings.
6. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill your massage booking or inquiry
- Comply with legal or accounting requirements
7. Security Measures
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
8. Third-Party Links
Our website may include links to third-party sites (e.g., WhatsApp, booking platforms). We are not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing any data.
9. Changes to This Policy
We may update this Privacy Policy periodically. All changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:
Maison de Massage London
office@maisondemassagelondon.co.uk
www.maisondemassagelondon.co.uk